Questions people ask
If your question isn't here, send it to us on WhatsApp and we'll answer.
About the service
Do I need to know anything about technology?
Not at all. We design, launch and look after the site; you review it and tell us what you think. And if your plan lets you edit yourself, the dashboard is made for phones and easy to use.
How long until my site is ready?
Your site is ready in 3 to 7 days, and we send it to your phone to see before it goes live.
Do you work with any kind of business?
Yes: clinics, pharmacies, shops, restaurants, travel agencies, law firms, schools, companies, venues and more. We build every site for its business, not from a ready-made template. If yours isn't on the list, talk to us.
Where are you based, and do you work outside Egypt?
We're an Egyptian studio working with businesses across Egypt, the Gulf and the wider Arab world. Everything happens on WhatsApp and in your dashboard, so where you are doesn't matter. Two things are Egypt-only for now: the online store delivers inside Egypt, and catalogue prices show in Egyptian pounds (service lists and price tables can use any currency).
Can my site be in Arabic and English?
Yes. Your site is built in Arabic, and if you want an English version we build that too, each language with its own address that Google can find.
Will my site show up on Google?
We prepare every page for Google: a title and description, a sitemap, and your business details in the format Google understands, and we help you connect your business to Google Maps. Nobody can promise a particular ranking, and we won't either.
Plans and payment
What am I paying for every month?
For keeping your site live: the hosting, the address, the security certificate, support all month, and direct contact on WhatsApp. The design is done once; these carry on for as long as the site is live.
Can I change my plan later?
Yes, whenever you like. Tell us and we'll change it; the new price starts from your next invoice.
Will the address be in my name?
Every plan includes an address in your business's name on site4u.live. The higher plans also include a domain in your business's name: we buy it, renew it and connect it, and it stays registered to us while you subscribe. If you want it in your own name we'll sell it to you, and if you already own one we connect that instead.
Does the store take online payments?
Not yet. The store works with cash on delivery for now, with a delivery price per governorate inside Egypt.
What happens if I stop my subscription?
There's no minimum term and no cancellation fee. Your site stays live until the end of the period you paid for, then it stops, and your data is kept for 30 days so you can download a full copy or come back.
Once your site is live
What if I want to change something later?
Support is included all month. Ask for what you need from your dashboard or send it on WhatsApp, and we'll take it from there. And if your plan lets you edit yourself, you change the words, photos and prices from your phone.
Will I own the site?
Your content is yours: your words, photos, logo and your customers' details, and you can download a full copy from your dashboard at any time. The design and code are ours, and you use them for as long as you subscribe.
Can I see how many people visit my site?
Yes, on every plan. Your dashboard shows visits over the last 7 and 30 days, the most viewed pages, where visits came from (Google, Facebook, WhatsApp and others) and how many were on phones. We count without cookies and without knowing who the visitor is, so the figures are approximate, and nothing about anyone is stored.
Ready to start?
Tell us your business name and we'll come back with a complete idea for your site.